Placing an order is easy. Simply select your currency from the country flags at the top of the website and just click on the buy or add to cart button on any product and follow the simple step-by-step process through to checkout. Please note that Chinese customers can only order from the CN site.
If you’ve not already registered with us, you will need to create a new login. To do this, you will need to enter your email address and to create a unique password to access your account.
If you prefer not to order online, or have problems with online checkout, you can contact us by phone and place the order with one of our customer service team direct by calling +8613288888570
No, all prices on our website are exclusive of VAT.
We have an everyday low pricing policy and we always keep a close eye on other online shopping sites to ensure our prices are always competitive. It is inevitable, however, that in such a dynamic market as the internet, there will be some shopping sites promoting products cheaper than we do, as well as some sites which sell our products for more than we do.
We cannot always price match, but we can guarantee that you will always receive genuine products, along with specialised product-specific customer service and a free 30-day money back guarantee with every purchase.
After you’ve completed checkout, you’ll be sent an email to confirm that we have received your order. Within 48 hours you should receive a second email, to confirm that your order has been prepared and made ready for dispatch.
If a product is out of stock you can request an email notification to let you know when we have new stock available.